Digital Work

I’ve written copy and led the creative for experiential digital pages, product launch content, mobile-only experiences and web-optimized asset development for Whirlpool.com, Maytag.com and KitchenAid.com.


Screenshot of webpage with a laundry pair in a laundry room

Launch Innovation

The challenge: Develop an experiential, media-driven destination highlighting Whirlpool brand’s biggest innovation in years.

The solution: A layered story focused on a single product feature, supported by demonstrable and dynamic imagery and unique interactive modules.

Jen‘s role: Creative Director

 
 

Multi-Page Brand Equity Experience

The challenge: Show Whirlpool brand’s dedication to helping kids stay in school by illuminating the breadth of the story behind Care Counts™ Laundry Program by Whirlpool.

The solution: Develop multiple pages that tell different parts of the Care Counts story that may appeal to different audiences.

Jen‘s role: Creative Director

In-Store Mobile Experience

The challenge: Go beyond the physical limitations of a store through a robust digital experience that helps them on their shopping journey.

The solution: A quick-loading, but rich, mobile-first experience that allows shoppers to easily compare and learn about models completely autonomously. Averaged 4,225 views/month in 2020.

Jen‘s role: Writer (initial experience), Creative Director (optimizations)

Screenshot of a Whirlpool Washer shopping page clicking through feature infographics

Product Infographics

The challenge: Capitalize on the more than 56% of users that click through product images as their first action when arriving at a product details page.*

The solution: Use visual storytelling and quick, benefit-driven copy to give shoppers the most important content quickly and efficiently.

Jen‘s role: Concepting & Sell-In, Creative Director (execution)

 *Source: Baymard Institute, Product Page UX: Include Descriptive Text or Graphics for Some Product Images (52% Don’t), 2018.

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In-Store